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FAQs

How does it work?

Check out our video HERE!

Nothing else worked, how is Goally different?

Goally is different in these ways:
- Kids love technology and our dedicated device has no distractions.
-Our audible and visual alerts keeps kids’ attention.
- Goally tracks points and rewards and keeps kids motivated, so you don't have to.

And with Goally you get a 45-day money back guarantee so there is no risk.

What if Goally doesn't work for me?

No problem. If Goally doesn't work for you, return it to us within 30 days for a full refund.

What ages is Goally suitable for?

It is ideal for ages 4 to 12 but is being used successfully by some older kids and young adults. Check in with us for more information and an update on our teen/adult Goally interface

Is Goally covered by insurance or Medicaid?

Goally is not yet covered by insurance but can be covered by Medicaid Waiver programs. For more information, click here.

Why not just make Goally an app for kids?

When we tried Goally as an app it was not effective because it was competing with games, music...etc for kids’ attention. In order for it to work it needs to be a standalone device. Our studies show that this is by far the most effective solution.

Do I need WiFi for Goally to work?

Goally will still run routines when not connected but to update anything or control it from the parent app Goally must be connected to WiFi.

Is Goally suitable for school?

We have focused all of our testing on home use but many of our customers are using it in school successfully. We will be adding new features in 2019 to make it more school-friendly (e.g. Teacher app). All customers will get free upgrades of these features.

Can one Goally be used with two children?

We tested two children using the same Goally with several families and unfortunately it didn’t work out for any of them. Problems included the kids fighting over Goally or one child finishing tasks ahead of the other such that the second child lost track.  Kids feeling that sense of ownership and having their very own “personal assistant” seems to be an essential part of Goally being effective for families.

Goally is working well for multiple kids in the same family where each child has their own Goally though.

Is there an iOS and Android app for parents?

Yes! The parent app will work on any iOS (apple) or android device.

What is your return policy?

We have a 30 day money-back guarantee, no questions asked. If it doesn't work for you, return it to us within 30 days for a full refund.

What is your warranty policy

Our official warranty policy is here. As long as it is not due to water damage or extreme misuse (e.g. thrown off a 3 story building!), we will replace any customer's first Goally, no questions asked, within one year of purchase.