TRY GOALLY RISK-FREE
PROGRESS-ORIENTED DEVICE & APP
REINVENT TASKS AND ROUTINES
OUR CUSTOMERS LOVE US
TRY GOALLY RISK-FREE
PROGRESS-ORIENTED DEVICE & APP
REINVENT TASKS AND ROUTINES
OUR CUSTOMERS LOVE US

FAQs

Does Goally work for neurotypical kids?

Yes absolutely. We've seen Goally turbocharge progress for neurotypical kids. So long as your child is bought into the Goally as a tool for their personal success not only will it work but they'll have a lot of fun with it. So the question is how do you get child buy-in? Start your first couple weeks with fun routines that your child would enjoy doing, then layer on more complex routines to push for skill acquisition.

What ages is Goally suitable for?

It is ideal for ages 4 to 15 but is being used successfully by some older kids and young adults. This depends on the developmental progress of the user. We have adults with down syndrome using Goally with tremendous success.


We can accommodate older users with case that makes a Goally appear to be a normal cell phone. Contact us after you make your order and we can make that change for you.

Is Goally covered by insurance or Medicaid?

Goally is not covered by insurance but can be covered by Medicaid Waiver programs. We are in progress of streamlining medicaid waiver applications but we can use your help! If you're a parent or clinician who knows the ins and outs of medicaid waivers we would LOVE to talk to you. Please email sasha at goally.co.

Why not just make Goally an app for kids?

Kids love ipads and cell phones but they are too distracting, especially for special needs kids. The Goally is distraction free and serves them solely to get them on track and lead an independent life. Also the Goally is about half the price of an iPad so if its dropped in a bath tub or destroyed it's a bit easier to replace.

Do I need WiFi for Goally to work?

Goally will still run routines when not connected but to update anything or control it from the parent app Goally must be connected to WiFi.

Can one Goally be used with two children?

We tested two children using the same Goally with several families and unfortunately it didn’t work out for any of them. Problems included the kids fighting over Goally or one child finishing tasks ahead of the other such that the second child lost track.  Kids feeling that sense of ownership and having their very own “personal assistant” seems to be an essential part of Goally being effective for families.

Goally is working well for multiple kids in the same family where each child has their own Goally.

What if Goally doesn't work for me?

No problem. If Goally doesn't work for you, return it to us within 30 days for a full refund.

What is your return policy?

We have a 30 day money-back return policy. If it doesn't work for you, ship it back to us within 30 days of receiving your Goally for a refund

What is your warranty policy?

We offer a 1 year warranty on all Goallys. Our official warranty policy is here.

How can I find out more about Goally?

The best way to view more about Goally is by going to the How-To section of our website. Navigate to the menu and click on How-Tos. If any of your questions are unanswered there contact us by chat in the bottom right hand corner of the website.

Is Goally suitable for school?

We have focused all of our testing on home use but many of our customers are using it in school successfully.

Why is there a subscription fee?